Refund policy

 

Due to the personal nature of perfumes, opened products cannot be returned or exchanged.

Eligible for Return/Replacement ONLY IF:
Damaged product received 
Wrong product delivered 

1. Claim Window
Must be reported within 36 hours of delivery.

2. Conditions
Unboxing video required.

3. Refund Process
Refund processed within 5–7 business days 
Original payment method.

CANCELLATION POLICY
Orders can be cancelled before dispatch only
Once shipped, cancellation is not allowed.